Tag Archives: KPI

Katana & HOBBIT

USU Software AG is a mid-tier business competing in many areas of IT. Based on the insights of several research projects, we are currently improving our big data analytics and machine learning expertise. In the past, we were able to provide solutions for industrial big data analysis, applying machine learning and complex-event-processing technologies on sensor […]

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Industry-driven KPIs: The USU Perspective

USU AG is the European leader in IT-Service-Management software and one of only two suppliers worldwide, who are certified in all 16 ITIL®-processes [1]. IT service management (ITSM) refers to the entirety of activities that are performed by an organization to plan, design, deliver, operate and control information technology (IT) services [2]. For the later, control of […]

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